Field Notes
Where Sales Strategy Meets People Strategy
Practical, research-backed lessons on hiring salespeople and sales leaders, paying them well, and keeping the good ones.
The HR Policies Every Ontario Employer Needs (and the Order to Build Them)
You do not need forty policies. You need the right six, built in the right order. Here is the required-versus-nice-to-have stack for an Ontario SMB, sequenced.
The Employee Handbook That Holds Up in Ontario
A handbook you copied off the internet is not a shield. In Ontario it can quietly become a promise you did not mean to make. Here is what belongs in it and what to leave out.
Non-Solicitation Clauses in Ontario: How to Protect Your Customer List When a Salesperson Leaves
Your top salesperson just resigned and you are worried about the client book. Before you reach for the non-solicitation clause, here is what that clause actually does in Ontario, why so many of them fail, and the protection that matters more.
Workplace Harassment Investigation in Ontario: Why You Can't Just Quietly Handle That Complaint
A workplace harassment investigation in Ontario is a legal duty, not optional. What the OHSA requires, what a botched one costs, and how to handle a complaint.
Terminating a Salesperson in Ontario: What You Actually Owe (Notice, Commission, and the One Clause That Can Undo It All)
Terminating a salesperson in Ontario feels like a clean break at the ESA minimum. It rarely is. Here is what you actually owe on reasonable notice and commission through the notice period, and the one clause that can void your whole termination plan.
Are Non-Compete Agreements Enforceable in Ontario?
In Ontario, employee non-competes have been void since October 2021. Here is who is exempt, what it means for your sales team, and what actually protects your book of business.
The probation period myth that costs Ontario employers
Most Ontario employers treat probation as a no-risk window to let someone go. The ESA, the Human Rights Code, and the courts disagree. Here is what probation actually means, and how to run one that holds up.
Ontario's 2026 Job Posting Rules: A Compliance Test You Can Pass and Still Lose
Ontario's new job posting rules took effect January 1, 2026: posted pay ranges, AI disclosure, no Canadian-experience filters, and a 45-day reply to anyone you interview. The bare-minimum version is legal and quietly expensive. Here's the sales leader's read.
