Field Notes
Where Sales Strategy Meets People Strategy
Practical, research-backed lessons on hiring salespeople and sales leaders, paying them well, and keeping the good ones.
Building a Compensation Structure That Does Not Break as You Scale
Paying by negotiation feels flexible until the day two people doing the same job find out they earn thousands apart. Here is how to build pay that scales without that landmine.
Should You Cap Sales Commissions? Why the Ceiling Costs More Than It Saves
The cap feels like discipline. Then your best rep hits the ceiling in October and quietly stops closing until January. Here is what a commission cap really costs, and what to build instead.
Are Sales Bonuses a Waste of Money?
Sales bonuses are not inherently a waste of money, but companies waste a fortune paying for behaviours they never actually wanted. Here is what the research, and my own mistakes, taught me about designing a plan that buys the right behaviour.
The Commission Plan That Turned Paul's Engineering Team Into the Enemy
Paul's engineering team had stopped cooperating with sales. His best business dev rep was closing deals that blew up on delivery. His longest-tenured client (eleven years) was now asking for a refund. He was convinced he had a people problem. He didn't. He had a commission plan that was quietly destroying the culture he had spent a decade building.
The People Who Quit in January Decided to Leave in October
The people who quit in January decided in October, and your comp plan often made the decision for them. With switching no longer paying a premium, a soft market strips away the easy excuse. Here is the retention fix.
