Field Notes
Where Sales Strategy Meets People Strategy
Practical, research-backed lessons on hiring salespeople and sales leaders, paying them well, and keeping the good ones.
Should You Use a Cognitive Ability Test to Hire Salespeople?
Cognitive tests used to be called the best predictor of job performance. Newer research says otherwise, and for salespeople the picture is messier still. Here's when a test helps and when it misleads.
The HR Policies Every Ontario Employer Needs (and the Order to Build Them)
You do not need forty policies. You need the right six, built in the right order. Here is the required-versus-nice-to-have stack for an Ontario SMB, sequenced.
The Employee Handbook That Holds Up in Ontario
A handbook you copied off the internet is not a shield. In Ontario it can quietly become a promise you did not mean to make. Here is what belongs in it and what to leave out.
Workplace Harassment Investigation in Ontario: Why You Can't Just Quietly Handle That Complaint
A workplace harassment investigation in Ontario is a legal duty, not optional. What the OHSA requires, what a botched one costs, and how to handle a complaint.
Hiring for culture fit is a legal landmine. Here's what to hire for instead
Hiring for culture fit may seem like good judgment, but it is often a legal minefield and a bias trap. Here is what to hire for instead, using the four dimensions of fit.